Background
Patient-Centered Care Awareness Month is an international awareness-building campaign that occurs every October to commemorate the progress that has been made toward making patient-centered care a reality and to build momentum for further progress through education and collaboration. This year’s theme is “Transformation through Patient and Family Engagement.” Hospitals and health care organizations around the world are encouraged to celebrate by empowering patients, strengthening their patient-centered practices and publicly proclaiming to their patients and communities their commitment to patient-centered care.
How can you participate?
1. Promote your organization’s patient-centered practices. Download the online toolkit with the logo, sample press release, sample newsletter article and other materials such as stickers for staff stating, “I am listening” and stickers for patients stating, “I’m an Expert about Me.”
2. Spread the word and encourage colleagues, clients and like-minded organizations to participate
3. Provide resources and information to be shared on the website in October. Contact Danielle Swift at dswift@planetree.org.
4. Build your knowledge of patient-centered approaches to care this October. The website will feature many free articles, links and tolls offering practical implementation insights to improve patient and family engagement in your organization.Resources for Patient-Centered Care Awareness Month
October 12, 2011
12 Noon Eastern Time
PlaneKnowledge Conference Call
“Bedside Shift Report: Improving Patient Safety and Teamwork”
Presented by Nancy Lee and Jennifer Collins, Sharp Coronado Hospital and Healthcare Center; Connie Koehler, Waverly Health Center: and Michelle Hamula, Windber Medical Center
Click here to register for this teleseminarPatient-Centered Care Improvement Guide
www.patient-centeredcare.orgCreating a Patient Advisory Council
By Diane Ball, Planetree Consultation Services SpecialistNational Priorities Partnership
http://www.nationalprioritiespartnership.org/PriorityDetails.aspx?id=596American Journal of Nursing “Putting Patients First” authored by Planetree. Earn online CEUs
http://journals.lww.com/ajnonline/pages/collectiondetails.aspx?TopicalCollectionId=6The Picker Institute
http://pickerinstitute.org/publications-and-resources/Campaign for Better Care
http://www.nationalpartnership.org/site/PageServer?pagename=issues_campaigns_cbcLouise H. Batz Patient Safety Foundation
http://www.louisebatz.org/home.aspxUHC: University HealthSystem Consortium
www.uhc.eduAHRQ
http://www.ahrq.gov/qual/ptcareria.htmSociety for Healthcare Consumer Advocacy of the AHA
http://www.shca-aha.org/Promoting patient-centered care: a qualitative study of facilitators and barriers in healthcare organizations with a reputation for improving the patient experience
International Journal for Quality in Health CareFamily Members as Partners
By Wendy LeebovWhat is Integrative Medicine?
The Bravewell FoundationSociety for Partcipatory Medicine
http://participatorymedicine.orgChildbirth Connection
http://www.childbirthconnection.orgWhat is “Patient-Centered Care”?
Although the phrase “patient-centered care” is defined and used in a variety of ways, the essential theme is the importance of delivering healthcare in a manner that works best for patients. In a patient-centered approach to health care, providers partner with patients and their family members to identify and satisfy the full range of patient needs and preferences.
Organizations practicing patient-centered care recognize that:
A patient is an individual to be cared for, not a medical condition to be treated.
- Each patient is a unique person, with diverse needs.
- Patients are partners and have knowledge and expertise that is essential to their care.
- Patients’ family and friends are also partners.
- Access to understandable health information is essential to empower patients to participate in their care and patient-centered organizations take responsibility for providing access to that information.
- The opportunity to make decisions is essential to the well-being of patients and patient-centered organizations take responsibility for maximizing patients’ opportunities for choices and for respecting those choices.
- Each staff member is a caregiver, whose role is to meet the needs of each patient, and staff members can meet those needs more effectively if the organization supports staff members in achieving their highest professional aspirations, as well as their personal goals.
- Patient-centered care is the core of a high quality health care system and a necessary foundation for safe, effective, efficient, timely, and equitable care.











